Is participant experience relevant?
It's okay if participants haven't seen the inside of a classroom in years.
Physical trust needed
Mental trust needed
- Chairs for each group to sit in a circle or around a table
60 minutes – 3 hours
Experience level of the facilitator
taken part OR some facilitation experience
Number of facilitators
Sufficient space so that several different groups (each 4-6 people) can work without distraction
CHARACTER OF THE METHOD
Level of activationactivating
Woo-Woo Level – How touchy-feely is this method?
From 1.Rationalist-Materialist “No feelings here, folks.” to 5.Esoteric-Shamanic Bleeding Heart:
Case Clinics guide a team or a group of peers through a process in which a case giver presents a case, and a group of 3 to 4 peers or team members help as consultants.
BACKGROUND AND PURPOSE
USES & OUTCOMES
Case Clinics allow participants to:
C. Otto Scharmer, (2009) Theory U: Learning from the Future as it Emerges. Berrett- Koehler: San Francisco.
PREPARATION (excluding materials)
ROLES & SEQUENCE
Coaches: Listen deeply: do not try to “fix” the problem, but listen to the case giver while also attending to the images, metaphors, feelings and gestures that the story evokes in you.
Timekeeper: One of the coaches manages the time.
1 Establish Roles - 2 min
Select case giver and time keeper.
2 Intention Statement by Case Giver - 15 min
Take a moment to reflect on your sense of calling. Then clarify these questions (if necessary, take your time and ask your peers to take a short break):
Coaches listen deeply and may ask clarifying questions (don’t give advice!).
3 Stillness - 3 min
1. Listen to your heart: Connect with your heart and to what you’re hearing.
4 Mirroring - 10 min
Each coach shares the images, feelings and/or gestures that came up in the silence or while listening to the case story.
5 Generative Dialogue - 20 min
All reflect on remarks by the case giver and move into a generative dialogue on how these observations can offer new perspectives on the case giver’s situation and journey. Go with the flow of the dialogue. Build on each other’s ideas. Stay in service of the case giver without pressure to fix or resolve his/her challenge.
6 Closing Remarks - 8 min
1) By coaches.
Individual journaling to capture the learning points - 2 min
Participants of a master class program form peer learning groups. They do their first case clinic while they are in the program, and then use the process for monthly phone calls that allow each participant to present a case.
Trainers for this method can be hired here:http://www.plenum.at/ http://www.plenum.at/de/wer-wir-sind/team.html